Most macOS installed programs have a quick and easy way to uninstall and remove unused software. A simple drag to the Trash bin should suffice. Some more complicated programs that have hooks into system components require more specialized manners of removing its files., the makers of network attached storage products and externally connected storage products have a 'Dashboard' component that hooks deeply into macOS and is one such program that needs a Drobo provided uninstall program to have it properly removed.
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Here's how to do it.Getting the softwareThe uninstallation of Drobo Dashboard uses the installation application that it was originally installed with. If you no longer have that.dmg file, no matter, you can another (and even newer) version fro Drobo directly. Just make certain you select the proper software for your Drobo model.
Removing Drobo Dashboard. Click the Drobo Dashboard.Select Exit. Open Finder. Double-click the Drobo-Dashboard dmg file provided by.Click Uninstall. Click Open to allow running program from the internet.
Downgrading to 1.2.0 or earlier versions not supported. DroboPro Firmware 1.2.3 for PC DroboPro Firmware 1.2.3 for Mac Drobo.
Eject the mounted Drobo by Option-Clicking the Drive from your desktop and selecting Eject. Disconnect all physical connections from your Drobo to your Mac.Click OK. Enter your Mac Password. Clcik OK.Final commentsThis removal tool is also used to troubleshoot problems you may be having with detecting your Drobo product. Sometimes, removing a program such as Drobo Dashboard and thenre-installing it can refresh configurations so that the product is visible to the operating system. Any comments or questions?
VERSION INFORMATION Drobo Dashboard: Version 2.2.3 54676 (Mac) Version 2.2.3 54676 (Windows) Drobo Dashboard Release Notes Release Date: September 13, 2012 KEY HIGHLIGHTS This is a new release version of Drobo Dashboard for Mac and Windows. This version of Drobo Dashboard is compatible with Drobo Gen 2, Drobo FS, Drobo S, DroboPro, DroboElite, DroboPro FS, Drobo B800fs, Drobo B800i and Drobo B1200i models.
Key highlights of this release are:. Many UI enhancements. Automated Data-Aware Tiering and SSD status for B1200i.
Ability to create a Cluster (Multi-Host) volume on B1200i for Windows servers. Simplified Drobo registration built into Dashboard. Added Korean and Simplified Chinese as localized languages. KNOWN ISSUES All Operating Systems. Symptom: Attempting to install multiple versions of Drobo Dashboard at the same time, will fail. Condition: Installing a different (newer or older) Drobo Dashboard version over the existing Drobo Dashboard version installed on the host system, will overwrite the existing version. Workaround: Always use the latest supported version of Drobo Dashboard in your network.
Symptom: Attempting to log in with an incorrect CHAP password will return generic error. Condition: When logging in a volume with an incorrect CHAP password, Drobo Dashboard will report “Operation failed” error. Workaround: Enter the correct password. If you do not remember the correct password, you can reset the password by logging in as administrator in Drobo Dashboard, disabling CHAP password and re-enabling CHAP password by entering a new value in the password field. Symptom: Formatting volumes when connected to Drobo B1200i via the management port is not available. Condition: When connected to Drobo B1200i via the management port, Drobo Dashboard can be used for changing device settings and creating or deleting volumes.
Volume format (e.g. NTFS, HFS+, etc.) is supported only when connected via iSCSI ports. Workaround: Install Drobo Dashboard on a host connected to the SAN network and which can access Drobo via an iSCSI port. Symptom: When the Expander Card functionality has been impacted, Drobo Dashboard reports the device as empty.
Condition: When the Drobo B1200i Expander Card is no longer working properly, Drobo Dashboard reports the device empty. Workaround: Replace the Expander Card (acquire replaceable card from Drobo support; you can also order field replaceable units for Drobo model B1200i from your local Drobo reseller or from the Drobo Online Store). Copyright 2012 Drobo, Inc. Drobo, Data Robotics, DroboPro, Drobo, DroboElite, DroboShare and BeyondRAID are trademarks of Data Robotics, Inc., which may be registered in some jurisdictions. All other trademarks used are owned by their respective owners. All rights reserved.
Specifications subject to change without notice. P/N 081-00029-004 1/3 Rev 01.
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